bdbt Privacy Policy — How We Handle Your Personal Data

bdbt ("we", "us", "our") operates the bdbt online gaming platform at https://bdbt.ws (the "Platform"). This Privacy Policy describes how bdbt collects, uses, stores, discloses and protects the personal information of users ("you", "your") who access or use the Platform. This Policy forms part of the overall Terms and Conditions governing your use of bdbt and should be read alongside them.

By registering an account on the bdbt Platform, making a deposit, placing a bet or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, please do not use the Platform.

bdbt collects personal information that you provide directly when using the Platform, as well as certain information generated automatically as a result of your use of the Platform. The categories of personal information we collect include:

• Identity data: full name, date of birth, gender, and government-issued identification details collected during KYC verification.
• Contact data: mobile phone number, email address, and the city or division of residence you provide during registration (e.g. Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh).
• Financial data: deposit amounts, withdrawal amounts, payment method identifiers (e.g. bKash wallet number, Nagad number, bank account reference), and transaction history on the Platform.
• Gaming and betting data: bet history, game session records, wager amounts, bonus usage, win and loss records, and game preferences.
• Technical data: IP address, device type, operating system, browser type and version, time zone, and session identifiers collected automatically when you access the Platform.
• Communications data: records of your correspondence with bdbt's customer support team, including chat transcripts, email exchanges and support ticket content.

We do not collect special categories of sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) unless specifically required for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern to our support team).

bdbt uses the personal information it collects for the following purposes:

• To provide and operate the Platform — processing your account registration, verifying your identity (KYC), accepting deposits, processing withdrawal requests, and delivering the gaming and betting services you request.
• To comply with legal and regulatory obligations — conducting anti-money laundering (AML) checks, reporting to relevant financial authorities as required by law, and maintaining transaction records for the legally mandated retention period.
• To personalise your experience — displaying game recommendations based on your session history, applying relevant promotions, and tailoring Platform content to your demonstrated preferences.
• To deliver customer support — responding to your queries, resolving disputes, processing complaints and maintaining records of communications for quality assurance and training purposes.
• To prevent fraud and protect security — monitoring account and transaction activity for suspicious patterns, detecting and investigating potential fraud, money laundering or collusion, and taking appropriate action where prohibited conduct is identified.
• To send service communications — notifying you of material changes to the Platform, updates to our Terms or this Privacy Policy, and sending account-related transactional messages (e.g. deposit confirmations, withdrawal status updates). bdbt does not send unsolicited promotional emails unless you have opted in to marketing communications.

bdbt processes your personal data on the following legal bases, depending on the specific purpose of processing:

• Contractual necessity — processing required to fulfil our contract with you (operating your account, processing deposits and withdrawals, delivering gaming services).
• Legal obligation — processing required to comply with applicable law, including AML obligations, KYC requirements and financial reporting duties.
• Legitimate interests — processing necessary for our legitimate business interests, including fraud prevention, platform security, improving our services, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent — where you have given us explicit consent to process your data for a specific purpose (for example, opting in to receive marketing communications). You may withdraw consent at any time by contacting [email protected], without affecting the lawfulness of processing carried out before withdrawal.

bdbt does not sell, rent or trade your personal information to third parties. We share your information only in the following limited circumstances:

• Payment processors and financial service providers — we share necessary transaction data with payment processors (including bKash, Nagad, Rocket, Upay and our banking partners) to complete deposit and withdrawal transactions. These providers process data solely for the purpose of facilitating your payment and are contractually bound to protect your information.
• Game content providers — we share session identifiers and game activity data with licensed game studios and content providers (such as Pragmatic Play, Evolution Gaming and other certified providers) for the purpose of delivering their games within our Platform. These providers do not receive your identity or financial data.
• Legal and regulatory authorities — we disclose personal data to law enforcement agencies, financial regulators or other government authorities when required to do so by applicable law, court order or regulatory direction. bdbt will notify you of such a disclosure where it is legally permissible to do so.
• Technology and security service providers — we use third-party service providers for Platform hosting, security monitoring, fraud detection and analytics. These providers have access only to the data necessary to perform their contracted function and are prohibited from using it for any other purpose.

All third-party providers who receive your personal data are contractually required to implement appropriate technical and organisational security measures, to use your data only for the specified purpose, and to comply with applicable data protection laws. bdbt does not authorise any third party to use your data for their own independent marketing or commercial purposes.

When you make a deposit or withdrawal on bdbt using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa or Mastercard, payment transaction data is processed by the relevant payment service provider. bdbt retains a record of the transaction amount, date, method and status for account management, financial reporting and AML compliance purposes. Full payment credentials (such as complete bKash PINs or full bank account numbers) are never stored by bdbt — only the reference identifiers required for transaction management are retained.

All payment data transmitted between your device and the bdbt Platform is protected by SSL encryption in transit. bdbt's internal systems apply access controls so that payment-related data is accessible only to authorised personnel with a legitimate operational need.

bdbt uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. We use the following categories of cookies:

• Strictly necessary cookies — these are required for the Platform to function. They enable core features such as login session management, account security tokens and payment flow completion. You cannot opt out of these cookies while using the Platform.
• Performance and analytics cookies — these collect anonymous aggregated data about how visitors use the Platform (e.g. pages visited, time on site, error reports). This data helps us identify and fix issues and improve the Platform. No personally identifiable information is transmitted by these cookies.
• Functional cookies — these remember your preferences (such as language selection) and personalise your experience. Disabling these may reduce the functionality available to you.
• Security cookies — these are used to authenticate users, prevent fraudulent use of login credentials, and protect user data during account sessions.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies in your specific browser, please refer to your browser's help documentation.

bdbt retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal retention policies. In particular, financial transaction records and KYC documentation are retained for a minimum of five (5) years following account closure or the last transaction, in accordance with anti-money laundering regulations applicable to online financial services.

When your data is no longer required for the purposes for which it was collected, and no legal retention obligation requires us to keep it, bdbt will securely delete or anonymise your personal data. If you request deletion of your account, bdbt will action that request subject to any outstanding legal or regulatory obligations that require retention of specific data categories.

bdbt takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction or disclosure. Our security measures include SSL encryption for all data in transit, secure server infrastructure, access control policies that restrict internal data access to authorised personnel on a need-to-know basis, and regular security reviews.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bdbt will notify affected users as soon as reasonably practicable and will take all necessary remedial steps. You are also responsible for keeping your login credentials secure and for logging out of the Platform on shared devices.

As a user of the bdbt Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of access — you have the right to request a copy of the personal data that bdbt holds about you, together with information about how and why we are processing it.
• Right to rectification — you have the right to request correction of inaccurate or incomplete personal data that bdbt holds about you.
• Right to erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bdbt's legal retention obligations. This right does not apply to data that we are legally required to retain.
• Right to restriction — you have the right to request that bdbt restricts its processing of your personal data in certain circumstances, for example while we are verifying the accuracy of data you have disputed.
• Right to object — where bdbt is processing your data on the basis of legitimate interests, you have the right to object to that processing. bdbt will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

bdbt will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before actioning your request to protect against unauthorised data disclosure. There is no fee for making a data rights request, though bdbt reserves the right to charge a reasonable fee for manifestly unfounded or excessive requests.

The bdbt Platform is strictly for adults aged 21 and above. bdbt does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you believe that a minor may have registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

The bdbt Platform may reference third-party game providers, payment processors and licensed studios. bdbt is not responsible for the privacy practices of these third parties. Each provider operates under its own privacy policy and data handling practices. We recommend that you review the privacy policies of any third-party service you interact with through the Platform. bdbt has no control over, and accepts no liability for, the content or privacy practices of third-party sites or services.

bdbt reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the Effective Date shown at the top of this page and, where appropriate, notify active account holders via email or Platform notification. Your continued use of the Platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which bdbt handles your personal data, please contact our support team. All privacy-related enquiries are handled with strict confidentiality and responded to promptly.

Email: [email protected]